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Unless otherwise specified, we pay for initial shipping on all orders over $50. Our customers pay for shipping and any other associated costs on returns. Any shipping charges assessed when placing an order should not be used as an estimate for return shipping costs, please contact Customer Service for more information on how to estimate these costs.
We want to provide a hassle-free return for you when a product doesn't work out, and won't try to convince you to keep that duvet even if we've got it on our bed. To each his or her own, especially when it comes to a good night's sleep.