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Please refer to the lead times quoted in each product's description for an estimate of when the product will ship. If an item you order is not in stock and will take longer than stated, we will inform you as soon as possible to let you know what the estimated shipping date is.
Items that cannot be shipped by standard carriers because they are too heavy or require special handling are shipped via a specialized freight carrier. Our freight shipping includes only standard curbside delivery. Freight shipping does not include: "white glove" service, inside delivery, delivery to any floors other than the ground floor, or furniture assembly. If an item that you order ships via freight, our shipping partner will call in advance to schedule a delivery window during weekday business hours.
Freight items may incur an additional shipping charge. If so, this will be indicated next to the product price.