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We want you to be happy with your order and your experience shopping Design Public.
If you are not fully satisfied with your order, you may return your order within 30 days of your receipt of merchandise for a full refund of the purchase price less shipping fees.
Important: All returns require pre-authorization. Please contact us in order to receive complete instructions on returning goods.
1) All returns require a return authorization form, please contact our customer service team for more information. Please see Return Regulation for items that cannot be returned.
2) Please note the customer is responsible for return shipping and any return shipping fees. We strongly recommend that you insure your shipping as any damage that occurs after the item has been initially delivered to the customer is the responsibility of the customer.
3) Once we receive your return, please allow 1-2 weeks for processing. Refunds are made in the same form as the original payment or by store credit. You will be refunded the full purchase price of the item (including tax) less any original shipping fees you paid on the order.
Please keep in mind that once an order has shipped, it cannot be canceled. If you refuse an order, it will then fall under our standard Refused Shipment Policy.